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 having trouble installing software

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punisher18
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PostSubject: having trouble installing software   Sun Feb 14, 2010 10:48 pm

I got the software installed. But when I try play the game game I get a make sure your ub hub is plugged in or something like that. So I went to the ub website and found a download patch for the hub. I tried to install it but everytime that I tried to install it it gave me an error saying that it failed to install. It said this was due to the hub not being plugged in. So I plugged it in and it installed. Tried to play the game but still get the same ol message. I am not a computer expert but I am not totaly computer illertrate either any help would be greatly appreiciated.

Thanks.

P.S. I am using windows xp
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Lucky102




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PostSubject: Re: having trouble installing software   Mon Feb 15, 2010 6:26 am

Ok. I will look into this problem and try 2 get back 2 you as soon as possible.
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Lucky102




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PostSubject: Re: having trouble installing software   Mon Feb 15, 2010 7:36 am

This also happened 2 me. I installed the hub patch,but that didn`t work. Then I put the USB into another USB port,and the installation wizard came up for the HUB. Then after I used the USB wizard,it worked!
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Lucky102




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PostSubject: Re: having trouble installing software   Sun Feb 21, 2010 2:56 pm

I have contacted someone who is smart with this stuff. He will try to help you when he gets a chance.
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imgardien
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PostSubject: Re: having trouble installing software   Sun Feb 28, 2010 10:55 am

lucky102's idea of changing ports is a good one.

If that doesn't work, tell us what OS (operating system) you have. Is is Windows 7, Vista 32-bit or 64-bit, XP, etc.? Different OS have different issues.
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punisher18
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PostSubject: Re: having trouble installing software   Sun Feb 28, 2010 11:28 am

Windows XP. called the help desk and they sent me a disk. with ver 4.6? the disk did not work. so i tried to download this version from their website and it wouldnt download. i am about done with the funkey.
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Lucky102




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PostSubject: Re: having trouble installing software   Mon Mar 01, 2010 6:33 am

Don`t give up! We will get this sorted out. UB Funkeys is a really fun game,once you get it running.

I don`t know if this will help, but do you have the Adobe Player?
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punisher18
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PostSubject: Re: having trouble installing software   Mon Mar 01, 2010 8:28 pm

not sure? how do I find out?
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Lucky102




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PostSubject: Re: having trouble installing software   Tue Mar 02, 2010 6:32 am

Ok: Do this.

Take your UB Hub out of a Hub port, and place it into another one.Does a USB wizard Pop-Up?
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punisher18
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PostSubject: Re: having trouble installing software   Tue Mar 02, 2010 9:39 pm

It sure does.
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Lucky102




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PostSubject: Re: having trouble installing software   Wed Mar 03, 2010 6:15 am

Ok. Go through the Wizard and Complete the setup,then try your game.
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